Red Dingo Website Privacy Policy

Last Modified: 2018-05-25

This website is operated by Red Dingo, a wholesaler and retailer of pet products.

This Privacy Policy sets forth our policy with respect to information that is collected from visitors to our website.

Information We Collect

When you interact with us through our website we may collect the following information from you as described below.

General Browsing

When you browse our website we may collect the following informaion from you to analyse our website usage, performance and security:

  • IP address
  • Device and browser information
  • Usage such as pages you visit and content you interact with
Third Party Services

We may use the following third party services to operate parts of our website:

We may use the following third party services with anonymised data to analyse our usage and performance:

Cookies

We use cookies to personalise content and to analyse our website usage, performance and security. We do not use cookies for targeted marketing.

Examples of personalisation include:

  • Language preference
  • Show product codes preference
  • Tag Express order progress
  • Returning visitors
Red Dingo Tag Express Prepaid Card Orders

When you create an order using Tag Express we may collect the following information in addition to your order details for security:

  • IP address
  • Device and browser information
Red Dingo Tag Express Gifts Orders

We use PayPal as our third party hosted payment processor. No credit card details are collected, processed or stored on Red Dingo web servers.

When you create an order using Tag Express Gifts we may collect the following information in addition to your order details for security:

  • IP address
  • Device and browser information
  • PayPal transaction data
Red Dingo Tag Order Corrections

When you request a tag order correction we may collect the following information in addition to your order details for security:

  • IP address
  • Device and browser information
Red Dingo Live Chat

We use Olark Chat as our third party live chat service.

When you interact with us using live chat we may collect the following information:

  • IP address
  • Device and browser information
  • Pages you visit and content you interact with
  • Chat history
Information Storage and Processing

Servers and administrators are based in the United States and New Zealand.

Orders are processed in the United States, Switzerland and Australia.

Irrespective of your current location you consent to the processing in / transferring of your information to / from the United States, New Zealand, Switzerland, Australia and other countries.

Data Rentention

We generally retain personal data for as long as it may be relevant for our purposes. For general browsing this is typically 1 year.

We may anonymise personal data, delete personal data or take other appropriate steps as necessary.

Data may persist in secure backups made for service continuity and ongoing development.

Security

We take reasonable steps to protect the information we collect from unauthorised access.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice.

Contacting Us

If you have any questions about this Privacy Policy please email

This website uses cookies to personalise content and to analyse usage, performance and security.
Please review our updated Privacy Policy before continuing.